uDrop is a shared parcel locker network, which means that different partner – uDrop friends deliver parcels to our parcel lockers. That is why you will receive the fastest help by contacting the specific parcel carrier directly.
If you have questions about parcel delivery, pickup, return, PIN code, or any other parcel-related matters, please contact the parcel delivery company that handled your parcel.
To help the partner – uDrop friend assist you faster, please remember to include the following in your message:
parcel tracking number
sender and recipient contact details
parcel locker name and address
uDrop partner-friend customer support contacts:
Unisend – info@unisend.ee; +372 677 0070
Venipak – helpdesk.ee@venipak.com; +372 641 4481
SmartPosti – klienditeenindus@smartposti.com; +372 60 11 000
UPS (EKLT Ltd) – customer.service@upspartner.ee; +372 666 4700
If your question is related to the uDrop parcel storage service, please contact our team at info@udrop.ee.